Carpet & Upholstry Cleaning by Spotless NYC

 
 
 
  Excellent  
    
 Based on 254 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 DAJ40s 
 
June 19, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Mike and his team were able to deal with our building's somewhat extreme security requirement and then did an absolutely fantastic job on our couch and rugs and chairs.
  
 
  
 
 
 
  
 
 
 Yim Lucien 
 
June 11, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Good cleaning for my rug and sofa
  
 
  
 
 
 
  
 
 
 Maddy Kaufman 
 
June 4, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
We have used Spotless NYC twice for general couch cleaning and rug cleaning. They have done an excellent job each time and were able to remove some annoying stains in our couch. They were easy to schedule and communicate with, and very efficient on the job. We will continue to use them and would highly recommend!
  
 
  
 
 
 
  
 
 
 Dena Melnick 
 
June 2, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Mike was responsive from my first inquiry all the way through the job being completed. He made sure my son’s sofa was cleaned and sanitized thoroughly. The sofa looks like new! Great job SpotlessNYC!
  
 
  
 
 
 
  
 
 
 Taylor Bishop 
 
May 9, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Amazing service. These guys genuinely care about making sure you get what you want. They did an amazing job and was totally at a fair price. They’re accommodating for any Certificate of Insurances that are needed, extremely prompt and outstanding communication. Kevin cleaned our couch and area rug today and was incredible. Was in and out in an hour and walked me through everything. Joe helped get things coordinated and worked with our budget to get us exactly what we were wanting. Totally recommend and will definitely use again in the future for anything we want to get cleaned!
  
 
  
 
 
 
  
 
 
 Chetan Zawar 
 
May 8, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent service and great people to work with. Would definitely use it agaun
  
 
  
 
 
 
  
 
 
 andrew normand 
 
April 26, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Excellent serice - Pickup/Delivery
  
 
  
 
 
 
  
 
 
 Trevor Zwick 
 
April 17, 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Great service! They came early monday morning for a detailed couch clean. 10/10 recommend!!!
  
 
  
 
 
 
 
  
 
 

 
 
 
  Excellent  
    
 Based on 333 reviews 
 
 
  
 
 
 
 
 
 
 
 
  
 
 
 
  
 
 
 Bo .. 
 
September 20, 2023
 
 
 Verified 
Very professional, honest and responsive. I was particularly grateful with how hard the business helped to schedule around my demanding schedule and make things work put. Highly recommend.
  
 
  
 
 
 
  
 
 
 Julia O. 
 
August 31, 2023
 
 
 Verified 
I got my couch and rug deep cleaned by Kevin. Working with Kevin and Mike was a very easy and painless experience. They were mindful of my budget and true professionals! Called Spotless NYC in the afternoon and they came a couple hours later! Definitely recommend for their services!
  
 
  
 
 
 
  
 
 
 Alexis W. 
 
August 17, 2023
 
 
 Verified 
My light grey couch had a huge stain and now looks good as new! Spotless NYC was super responsive and got the job done quickly. Definitely recommend.
  
 
  
 
 
 
  
 
 
 Thomas T. 
 
August 1, 2023
 
 
 Verified 
Prompt service and thorough cleaning - had couch and rug cleaned, both now look good as new.
  
 
  
 
 
 
  
 
 
 Rochelle M. 
 
July 18, 2023
 
 
 Verified 
So happy with the outcome: Our couches are Anthropologie's "slub velvet" and have proven extremely difficult to clean. Several other companies we contacted informed us they would not be able clean them. Kevin did a wonderful job and managed to remove two stubborn, annoying spot stains. Professional communications from start to finish! Good price too. Thank you very much.
  
 
  
 
 
 
  
 
 
 Marilyn B. 
 
July 18, 2023
 
 
 Verified 
I'm so happy that I made the call to SpotlessNYC. They are extremely professional and friendly. The results are impressive and they took extra care in cleaning my microsuede sofa. I've already referred them to family and friends. Now I'm referring them to you, you can't go wrong with these guys!
  
 
  
 
 
 
  
 
 
 Dennis J. 
 
June 15, 2023
 
 
 Verified 
Mike and his team were sensational. They not only did a fantastic job steam cleaning our couch, ottoman and rugs, but they were able to work with our difficult building management to gain access to get the job done. Thank you so much!
  
 
  
 
 
 
  
 
 
 Dara T. 
 
May 15, 2023
 
 
 Verified 
I found Spotless on Iine last year and they did a great job cleaning my carpet and couch. They just returned for another cleaning and I was just as pleased as the first time. Responsive, efficient, a pleasure to work with. Highly recommend!
  
 
  
 
 
 
  
 
 
 Gina F. 
 
April 20, 2023
 
 
 Verified 
End of story, couch looks good and they did their best. Found Spotless online, they called me at 9am the next morning and were eager to set up an appointment. We decided on an afternoon window, NYC can be crazy- so make sure you have an afternoon with a lot of time, as traffic can change things quickly. The only annoyance I had was that I had to ask for an updated ETA twice. They came an hour after they said they were 15 minutes away (only reason this bothered me, is I have a dog I had to prepare/put away, and also work in sales so I missed opportunities to speak with clients) The couch had been quite worn, it's been moved twice. So I wanted to do something nice for my apt and get it cleaned although it will ultimately be thrown out in a few months. I explained this, and also that there were many deals on groupon for what I need. They quoted me $300.. for a two seater couch. When they said it would look brand new and that the couch really NEEDED it. I finally obliged, i knew I was being overcharged (have someone home with you if you're female - I've learned this many times in NYC now). Their technician Ben worked VERY hard, he definitely put an effort in. He noticed that some stains weren't coming out and that the couch wasn't taking the cleaning as promised. He put an incredible effort in which I highly appreciate! And I'm certain that it may just have been the fabric or a fluke... (Macy's cloth couch) I have no question Ben tried his best, they also did my rug as I was unhappy about the pricepoint, I really appreciated that. As stated prior, the couch didn't come out as promised. They came to look at it after the job was done. I was really disappointed it was still stained and didn't look refreshed or brand new. After some haggling they mentioned they could wash it again, or send it to the factory for a deeper clean. I appreciate all the ideas they had, I really do. We spoke some more and agreed upon a partial refund. I really really appreciate their honest work and that they refunded me asap. Many companies in the city would not be as hard working or diligent to do the right thing. After all this - I DO recommend working with them, if they can't get the job done (and they will try with great effort to do so!) they will do the right thing.